Results 1 to 10 of 10

Thread: Living on Campus Nightmare

  1. #1
    New Member
    Join Date
    Mar 2017
    HSC
    N/A
    Gender
    Female
    Posts
    3
    Rep Power
    0

    Living on Campus Nightmare

    Wondering if anyone else has been in this situation.

    I just started a degree and moved interstate so thought I would move on campus for automatic social groups. My experience has been a nightmare to say the least. The place wasn't cleaned before I moved in even though they swear cleaners had just been through it, there is mould which I've complained about for weeks now, the bathroom floods, I can't cook without the fire alarms going off and they want to charge me if they do. And the flatmates they put me with refuse to clean, pick up after themselves and claim they can't speak English when I try to talk to them.

    I've gone to the RAs for help but they just kind of laugh. They've given me advice about a few things and it turns out all the advice they've given me was incorrect (like where things are, what to do when things like fire alarms go off etc). So now I feel like I can't trust them. They also don't contact me to see if I'm doing ok, I have to approach them. I ended up complaining to staff. I wrote them an email detailing all the issues I've faced. I never got a response so I emailed again, they said they'd get back to me. A week later I emailed them again saying not to keep taking my rent out, I'd prefer to move out if they're going to ignore me.

    Now they finally email me but they tell me that I'm sending accusing and threatening emails and how their staff are perfect and so if I'm accusing them of doing things like not cleaning the room before I moved in it shows they can't trust anything I say. They've also accused me of not trying to talk to my roommates about the cleaning issues and called me immature and that I should be able to work this out myself. They've also said that I was offered help from staff and the RAs but refused it. I would have loved this help if offered but wasnt.

    I don't know what to do. They don't want to help but they won't let me move out. I'm really homesick and it's making me want to drop out of uni. I'm not covered by any tenancy act because it's on campus accom. Anyone been in this situation?

  2. #2
    Moderator Katsumi's Avatar
    Join Date
    May 2014
    HSC
    N/A
    Gender
    Male
    Location
    Sydney, Australia
    Posts
    1,828
    Rep Power
    4

    Re: Living on Campus Nightmare

    Continue trying to go through the internal complaint resolution process to the utmost constraint. If they're not handling your complaints in a reasonable way then contact the ombudsman.

    If it's as bad as you say it is you don't have to put up with it & there are statutory bodies that exist so that you don't.
    Site Moderator: Business Studies, Community & Family Studies, Information Processes & Technology, Information Technology,University of Technology Sydney, All General Discussion Boards

    Bachelor of Commerce (Finance & Banking) @ University of Sydney
    Operations @ Big 4 Bank

  3. #3
    the head cheese cosmo 2's Avatar
    Join Date
    Dec 2016
    HSC
    2018
    Gender
    Undisclosed
    Location
    toys r us parking lot
    Posts
    231
    Rep Power
    1

    Re: Living on Campus Nightmare

    all the students
    hate the waiters

    and the lake has

    alligators

  4. #4
    New Member
    Join Date
    Mar 2017
    HSC
    N/A
    Gender
    Female
    Posts
    3
    Rep Power
    0

    Re: Living on Campus Nightmare

    I wouldn't say the situation is as bad as Camp Granada (yet)

    They tell me I have no rights/ comeback because it's not covered by the RTA. Basically they're saying I have to follow the contract because I signed it so it's legal for me to keep paying them but I can't do anything to them because I've got no one else to complain to. The contract doesn't have a lot for them to do but when I point out they aren't making sure the other people I'm with are fulfilling their side of the contract re; cleaning and fair use they tell me I need to communicate with them better and fix it myself. I can't find a body to go to for help or even to find out my rights.

  5. #5
    Moderator Katsumi's Avatar
    Join Date
    May 2014
    HSC
    N/A
    Gender
    Male
    Location
    Sydney, Australia
    Posts
    1,828
    Rep Power
    4

    Re: Living on Campus Nightmare

    What university do you go to & does the university oversee the administration of said housing?
    Site Moderator: Business Studies, Community & Family Studies, Information Processes & Technology, Information Technology,University of Technology Sydney, All General Discussion Boards

    Bachelor of Commerce (Finance & Banking) @ University of Sydney
    Operations @ Big 4 Bank

  6. #6
    Supreme Member Flop21's Avatar
    Join Date
    May 2013
    HSC
    2015
    Gender
    Female
    Posts
    2,865
    Rep Power
    5

    Re: Living on Campus Nightmare

    Yeah what uni and accommodation is this?
    2015 HSC: English Adv, Mathematics, Business Studies, Biology, Multimedia.

    HSC Biology Flashcards

  7. #7
    Member
    Join Date
    Aug 2016
    HSC
    2018
    Gender
    Undisclosed
    Posts
    464
    Rep Power
    1

    Re: Living on Campus Nightmare

    You should probably take pictures of all this.

  8. #8
    Supreme Member Flop21's Avatar
    Join Date
    May 2013
    HSC
    2015
    Gender
    Female
    Posts
    2,865
    Rep Power
    5

    Re: Living on Campus Nightmare

    Quote Originally Posted by boredofstudiesuser1 View Post
    You should probably take pictures of all this.
    Tbh at village unsw, they didn't really give a shit either. Because my contract started later than others, the apartment had already been messed up a lot when I got there. It was super trashed and gross. Dude was like "well maybe shared accommodation isn't for you".

    UNSW Village is not well run at all. Don't expect them to give a shit about you.
    2015 HSC: English Adv, Mathematics, Business Studies, Biology, Multimedia.

    HSC Biology Flashcards

  9. #9
    New Member
    Join Date
    Mar 2017
    HSC
    N/A
    Gender
    Female
    Posts
    3
    Rep Power
    0

    Re: Living on Campus Nightmare

    Yeah I started taking photos already.

    I don't really want to say which Uni because they'd probably use it against me if they came across this but it's the same company as unsw.

  10. #10
    Supreme Member Flop21's Avatar
    Join Date
    May 2013
    HSC
    2015
    Gender
    Female
    Posts
    2,865
    Rep Power
    5

    Re: Living on Campus Nightmare

    Quote Originally Posted by fininite View Post
    Yeah I started taking photos already.

    I don't really want to say which Uni because they'd probably use it against me if they came across this but it's the same company as unsw.
    Say it. What are they going to do? Tell you off?

    If they're not doing anything about it, name and shame. At least for the sake of others who might get into your same situation.
    2015 HSC: English Adv, Mathematics, Business Studies, Biology, Multimedia.

    HSC Biology Flashcards

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •