USB Mass Storage issue (1 Viewer)

fatmuscle

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Scenario:

1. Plug in an External USB Hard Drive into a working USB port on a laptop/desktop.
2. The computer will acknowledge that the USB device is plugged in (appears in device manager as well as the 'safely remove USB blah blah blah' in the taskbar)
3. Makes the USB noise when you un/plug USB devices

The Problem:
Even though the USB device is detected, and all necessary USB drivers have been udpated, the USB drive will not have a drive letter assigned to it.

It does not show up in Computer Management > Disk Management, so it is not the stupid mapped drive problem.

This is really annoying me now as I've got a drive with data on it and can't get access to it.


Appreciate any links that may help.
 
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Suvat

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Try
1. Restarting the comp with only the disk plugged in to usb
2. Restart the system services related to usb in admin tools
 

z600

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Does it work on other comps?

I lost like 5 USB flash drives by now
 

fatmuscle

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it's a widely known problem.
and nobody has gotten a proper fix.

I know it's not a driver thing.

The best solution I've seen on the internet so far is:

*take out all USB peripherals
*turn the computer off for about 30mins
*turn comp back on and start re-plugging.

it's a good thing to check out the device manager and turn on 'show hidden devices'

I'll let you know how it all goes.
 

yenta

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fatmuscle said:
it's a widely known problem.
and nobody has gotten a proper fix.

I know it's not a driver thing.

The best solution I've seen on the internet so far is:

*take out all USB peripherals
*turn the computer off for about 30mins
*turn comp back on and start re-plugging.

it's a good thing to check out the device manager and turn on 'show hidden devices'

I'll let you know how it all goes.
I had the same problem on my brand new HP computer bought a couple of months ago. I'd plug anything into a USB port, it would make the sound, but then nothing would show up in My Computer or anything. Turns out the motherboard was f***ed and needed replacing. I would've thought nowadays a dud motherboard in a new computer wouldn't happen.... don't buy HPs everyone
 

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