questions will always be along these lines. What you need to do is choose 3 (or 4 if you think you will have time to write that much) issues that come under the consumers topic (I don't do consumers but going by the textbook perhaps: regulation of advertising, financing a purchase, contracts) and identify how the law regulates this (this is where you include your agencies that help consumers redress problmes), and is it effective enough for consumers to achieve justice?