MSN messenger - problem! (1 Viewer)

[shady_03]

For soe reason my msn messenger wont work. I just recovered my computer from a really bad virus and its stopped some applications (internet explorer and msn/windows messenger" Wen i try 2 sign in it says "messenger has encountered a problem and needs to close we are sorry for the inconvenicence" I deleted and re installed msn messenger 7 but im gettin the same message. Ne1 help!

 

[Rafy]

Is there any error code with the message?

and did you uninstall any plugins/add-ons as well before you reinstalled msn?

What version you using?

 

[shady_03]

Is there any error code with the message?

and did you uninstall any plugins/add-ons as well before you reinstalled msn?

What version you using?

Nah theres no error code - i tried to fix it thru that but theres none

Its messenger 7

Nah i had msn 6 before i reinstalled 7, but yeah its all not working.

 

[iambored]

you can also contact msn directly and they might be able to help, they helped me once

 

[sladehk]

Do you have Plus! installed? If you do try uninstalling it first. YOu can also try deleting the folders that contain MSN and its profile folders too.

 

[Rafy]

Hmm well the thing here is the reovery from the virus after which msn stopped working. What did you do to get rid of it?

 

[sladehk]

But the virus might have corrupted Plus! settings and because PLus! affects Msn, although the virus has been removed the corrupt Plus! settings maybe stopping it from working

 

[Rafy]

Yeah well as i said in my first post, uninstall ALL add-ons etc, then uninstall msn, the reinstall it with the latest version (7.0.813) avaliable from messenger.msn.com

 

[shady_03]

I had anti spyware/virus programs but it didnt pick it up, so i had 2 manually delete it

 

[Rafy]

hmm maybe you deleted something vital to msn?