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1) YEah, people who have a little square mettalic thing on the front of their card (the 'chip') now have to insert their card into the bottom of the pin pad instead of swiping - technology been around quite awhile overseas, but Woolies is one of the first retailers to finally accept it in Aus...

congrats! :D EFT chip card launch yesterday! seems to work quite well, nice new animation on self-serve and instructions on all pinpads. most customers didn't have any problems, apart from not knowing that they could do it now. shouldn't be too much of a problem once everyone knows, it will be...

was the EFT chip card launch today? how did it go?

is the main layout dark green? if so, ive used it before at a store. perhaps it was a pilot store?? do you know when the rollout of this software begins?

ordered a new shirt today - anyone know about how long it will take to arrive

ah nuts... i hope its not too major - but sounds like it must be if they are sending people to get trained. ah well, it will be a nice challenge, should make things interesting - everyone was starting to get confident on them, will sure make our job more interesting :P

I don't believe there is instructions online but your store should have an instruction book/troubleshooting guide that you can follow - ask the supervisor if you cant find it. ill point out some of the most common problems and good solutions to them for you. weight errors - if a customer has...

so when the upgrade comes u can only use the chip slot??? tbh i havn't seen many cards at all with the chips - i get the occasional customer who tries shoving their card in the slot but apart from those ones i havnt seen many at all... have all the banks in australia actually started using the...

oh god, i can see this all going horribly wrong....

townie, do you know when is the rollout of this new store release is occuring??

haha thanks for all that townie - it should lots of fun with those credit card chips!:eek: (BTW how come american express pins still don't work with our system??) when is this new store release happening?

Are you supposed to ask for them if it's under $30? I usually do but ive had customers get annoyed cause they sAy it's pointless (which it is lol)

Re: Refurbishment and few words.. lol our store has actually implemented this, today was the first time ive worked in a couple of weeks and when i looked over to the registers and i saw everyone standing out the front of their register and i was like WTF, then i remembered this post... when...

sorry, after rereading my post i realised i wasn't very clear with my thoughts. i was talking about green bags you get that are really dirty and smelly and make you as an operator quite uncomfortable

Just wanted to ask something on the topic of disgusting green bags - you know the ones I mean! Do we as checkout operators have the right to refuse to pack a horrible green bag?? (smelly, dirty, full of rubbish etc...)

did some shopping today - spent $130 with my EDR card but i have since logged onto the site and it says i have 0 points - is there a delay in the points being loaded onto ur card??

its in the new 'enex100' development which is actually next to the BankWest Tower (so just east of William Street.) the development runs between Hay St Mall and StGeorges Terrace and woolworths is in the St Georges Terrace level.

went to the new woolworths on st georges terrace in perth city today (its official opening was yesterday) what an awesome store! - everything is so perfect and clean and new. it has soo many self serve checkouts (i read in the paper today that its the most in any store australia-wide.)...

Yep, signed up myself and also set it up for my parents as well.. Its very good you dont have to pay the $82.50 joining fee. Looking forward to getting all those points - but not looking forward to the public launch, im imagining the stupid questions already lol. Got a really complex setup so...

hmm interesting.. i have nothing to do with cash office apart from the fact i help count drawers on saturdays after close. as i was saying goodbye to the office cashier and saying ill see her next week she said no i wont - this was the last night drawers are counted downstairs - its all being...