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Re: Woolworths FAQ- how to get a job Its also on storenet, i found it the other night by searching for "National Agreement".

I think if you give a month notice (quite easy to do when you know in advance for overseas stuff) then there should be no reason not to give you the time off.

Speaking of direct deliveries, end of the financial year coming up. Thats always a fun time for getting them accepted and processed. I remember one year I was doing them on a sunday and the SSM was like make sure you get these ones done that have been sitting around for ages. Turns out they were...

We use Service 15 for the "check your department thingo". Someone in the office normally puts it as a page every hour or so to remind people to do a quick walk of their department looking for safety issues, stuff like that. I also hardly ever hear Service 90s in both stores i've worked in, but...

Well there is something for Store Release 10.1, haha.

I was thinking the same thing the other day, its not online at the SDA website with the other ones. The best bet is to ask your store union rep(s) as they might know where some leftover copies are from when the store would have been given them prior to the vote. They could also be in the staff...

Thanks brookie94, I'll take it on board. In relation to the limiting of how many items per sale I was saying its never going to happen because in my opinion it doesn't need to. I see the problem lying in the lack of signage. Signage gives you something to fall back on when dealing with...

There doesn't need to be and will never be a limit on the amount of items in a sale to limit express people. What there does need to be is a national standard across all stores and signs to go with it saying that express is, XX items or less. I've always went on having it 12 items or less, i...

Fruit and veg thats priced, per each instead of per kg has an automatic prompt asking for a quantity (defaulted at 1). So if you scan an melon or lookup a melon on the screens it pops up a box to type in a quantity, or accept the default or 1x. The flag in backoffice to make an item prompt for...

Soo jealous. I used to love our express and service desk when it was all integrated. By having one queue like a bank it meant people were served in correct order. Made it easier to quickly open and close express registers, meant the supervisor could easily serve a customer or two on a register...

It depends, i've only ever had to refuse service in liquor for people not having ID. I wouldn't hesitate to refuse service to someone though if they were incredibly rude. I've warned customers before for using strong language in the store around other customers, particularly mothers with...

I used to have the person on the nearest express register to smoke shop keep a look out when it got busy if it was possible to send a person around the front. If the smoke shop operator doesn't have anyone they'd just ask that operator to send someone around. They then pick someone with no...

If someone asks for tobacco I always ask if they need papers. This normally jogs their memory and avoids headspins. In relation to the counting of money if there was a customer counting their money I'd say something along the lines of "I'll let you finish counting that" and then serve the next...

Here is how I do it. Remove all $50s from the draw, place two back in the draw and put the rest in the pickup. If you leave bulk of your $20s and ask the next customer in line if they need cash out prior to a pickup you can set that extra aside as well as your 2 x $50s notes. You earn back $50s...

I'm pretty sure $500 is the limit. Customers using ezybanking in the past were able to get out larger amounts of money. However it normally involved going to the service desk as I used to double count the money. If i had more than $500 in the draw and they asked for more (eg:$600) i'd say...

I agree with townie, 8 is a lot to be leaving. At the end of the day we are registers not ATM's. Its a bit silly how it all works. One woolworths department promotes to customers that they can get up to $500 in each transaction and another promotes to staff to only have $ X amount in the draw...

I normally don't send any $20's up in a pickup, unless I've got a lot. But it depends what department you are working in. In the liquor department because of the nature of the specials I find I go through a lot of $20 notes. Eg: Beer is a multibuy 2 for $60 or 2 for $70. Customer pays $100, you...

Agreed, for any massive amounts I'd always check. By checking and seeing you don't have enough allows you to save the transaction and bring it up on another register. Smoke shop is normally good for this as there tends to be $50 notes in surplus. In terms of a register loan I'd always just ask...

Don't think so. If it was an operator error (aka human error) then its that customers lucky day. Assuming that an operator error was the cause of the problem. I am always very careful at counting the money, do it a few times. I remember one time I was serving the HR officer for my group of...

My grocery manager brought me a hash brown from macca's once. He was getting to work at 7-8am and had wen't to maccas for breakfast when i'd been there since 6am unloading trucks. I learnt that day that i can operate a walkie stacker and eat a hash brown, except the truck driver was jealous...