If you guys use R I think it's likely that they'd use the functions
pnorm(a,mu,sigma) = some value, and this equals to P(X<a) for a r.v. with distribution N(mu,sigma^2)
So for that they would've given:
1 - pnorm(4.38,0,1) = some value
which of course equals P(Z>4.38) (since Z is usually...