I'm almost certain the answer to question 2 is D, because of several reasons. Firstly, the UMAT doesn't require any prerequisite medical knowledge as far as I know, and thus you're not expected to understand the severity (or lack of) of the disease the baby may potentially be born with. This, alongside the fact that the medical staff have performed all necessary actions to warn the parents, rules out C (hopeless) as an answer. Therefore, the answer must be D. This is because the counsellor is required to perform the final notification, however the patient unknowing of this requirement then assumes the counsellor's actions to be personally motivated, and lashes out, unnecessarily judging the counsellor. The paragraph ends with the patients judgement of the medical staff, and there is no evidence to support the 'hopeless' answer. At least that was my reasoning?