IVe got a ripper
An employee who is inexperienced with an application package written specifically for
your company approaches you for help to learn to use the package.
As a member of the IT support staff, what is the most effective advice you could give?
(A) Use the online help facility in the package.
(B) Read the technical manual supplied with the package.
(C) Complete the online tutorial provided with the package.
(D) Ring the help desk of the company that wrote the package.
WTF - it could be any of these (although c seems to be the right choice)
An employee who is inexperienced with an application package written specifically for
your company approaches you for help to learn to use the package.
As a member of the IT support staff, what is the most effective advice you could give?
(A) Use the online help facility in the package.
(B) Read the technical manual supplied with the package.
(C) Complete the online tutorial provided with the package.
(D) Ring the help desk of the company that wrote the package.
WTF - it could be any of these (although c seems to be the right choice)