1.Frank purchased a dishwasher so that his family could spend more time together. What factor influencing consumer choice applies to this decision?
(A) Economic
(B) Government
(C) Organisational Sociocultural
(D) Socio-cultural
2. In an attempt to resolve a dispute an employee and an employer the union has recommended a confidential discussion of issues in the presence of third party.
Which dispute resolution process has the union recommended
(A) Arbitration
(B) Common law action
(C) Conciliation
(D)Mediation
3. AZ Rubber Pr has decided to relocate its manufacturing operations overseas because it is seeking an advantage by operating a larger manufacturing plant?
What is the reason for this decision to expand internationally?
(A) To minimise taxation
(B) To gain economies of scale
(C) To cushion the economic cycle
(D) Take advantage of regulatory differences
4. Which of the following aspects of marketing is NOT addressed by consumer law ?
(A) Warranties Positioning
(B) Positioning
(C) Implied conditions
(D) Deceptive advertising
Which of the following are correct ?
(A) Product J is distributed intensively and product L is distributed selectrively
(B) Product J is distributed exclusively and product M is distributed selectrively
(C) Product Kis intensively and product L is distributed exclusively
(D) Product K is distributed exclusively and product L is distributed selectrively
6. Which of the following would best describe the role of a merchant bank?
(A)To monitor the activities of publicly-listed companies
(B) To act as banker and financial agent to the federal government
(C) To provide borrowing and lending services, primarily to the business sector
(D) To provide loans to the corporate sector through receipts of insurance premiums
Which of the following would descibe the changing state of emplyoment relations in this business?
(A) The staff may be taking covert action to demonstrate their dissatisfaction
(B) The staff turnover levels indicate increased levels of job dissatification of workes
(C) The change in the number of work days lost to disputes and absenteesim indicates increased job satifisfaction of workers
(D) There has been an overall improvement in employment relations, indicating that grievance procedures are now working.
8. Clean Cut Mowers has invented and is marketing a silent lawn mower. There is no other mower like it on the market. Vanessa, the Marketing Director has decided to charge the maximum price possible for this mower.
What type of pricing strategy is Vanessa using?
(A) Cost pricing
(B) Penetration
(C) Price points
(D) Skimming
Which of the following statements describes the performance of Acrid Waste Services?
(A) Debt to Equity ratio is below the industry average
(B) Debt to Equity ratio is above the industry average
(C) Working capital ratio exceeds industry average
(D) Working capital ratio is equal to the industry average
10. New Fields Developments is proposing to develop a shopping complex on vacant parkland land. Complaints from local residents about the reduction have been resolved by deciding to include a play area as part of the complex.
Which of the following describes the reason for this decision?
(A) Applying democratic leadership style
(B) Ensuring ecological sustainability
(C) Exercising an informational role
(D) Reconciling conflicts of interest
11. Management decisions within Pearsons Plastics Ltd are directly influenced by the
personal on power of some individuals.
What type of management theory is dominant in this business?
(A) Behavioural
(B) Classical-scientific
(C) Contingency
(D) Political
Which statement best describes the situation represented in the graph ?
(A)Year 1 was a period of decreasing expenses and Year 2 was a period of increasing expenses.
(B)Year 1 was a period of increasing expenses and Year 2 was a period of decreasing expenses.
(C) Year 1 was a period of improved sales performance and Year 2 was a period of increasing expenses
(D) Year 1 was a period of improved sales performance and Year 2 was a period of decreasing expenses
13. A cash-flow statement for a retail business would include which of the following
(A) Cash sales
(B) Credit purchases
(C) Credit sales
(D) Receivables
14. Highflight Travel is a successful chain of travel agencies that enjoys international recognition It has decided to enter into arrangements that will allow other foreign travel a to use the Highflight name in exchange for fee. Highflight will also provide professional advice and assistance.
Which of the following describes the nature of this agreement?
(A) Diversification
(B) Economies of scale Management contract
(C) Management contract
(D) Foreign direct investment
15. The General Manager of Yeo Enterprise with directors once a month to compare actual and planned financial performance.
Which of the following best describes this management process?
(A) Controlling
(B) Organising
(C) Planning
(D) Staffing
16. Crocodile Gear Ltd has decided to contract a number of local clothing providers to produce its range of sport shirts and shorts. The clothing will then be marketed and sold as an exclusive brand
Which of the following structural responses to change best describes these arrangements
(A) Flat
(B) Global web
(C) Hierarchical
(D) Network
17. Austin manages a successful confection that has been free from induction action
He attributes this to the active role played by unions and management in solving conflict.
What perspective on conflict has Austin demonstrated?
(A) Cover
(B) Pluralist
(C) Radical
(D) Unitary
18. Fortunes Financial Advisory Service of free entry a competition to win a jet ski. The free entry is in return for the completion of a short survey that asks a range of questions about financial and personal details.
Following the completion of surveys, Fortunes Financial Advisory Service contacts all the entrants to arrange a visit by an adviser to promote their services.
What is the unethical marketing method being used by Fortunes Financial Advisory Service?
(A) Sugging
(B) Implied conditions
(C) Below-the-line promotion
(D) Deceptive or misleading advertising
19. Which of the following legal aspects of employment designed to protect an employee from being dismissed due to a physical disability.
(A) Unfair dismissal
(B)Anti-discrimination
(C)Equal Employment Opportunity
(D)Occupational Health and Safety
20. Staple Stationery Supplies decides to use factoring to improve cash flow. This strategy would involve which of the following?
(A) Selling accounts receivable to a collection agency
(B) Selling goods on credit but with a specified date for payment
(C) Selling the factors of production for cost, plus a small mark-up
(D) Selling unused factory equipment to make up for the short-fall in cash flow.