I did 20 and 21 too... was familiar with those types of questions so i felt it was the safer option. Q21 was a bit of a bastard though, lost a few marks there i think. Not for missing anything, but rambling on a bit too much.
I didn't write enough for either. Halfway through the exam i started to nod off, didn't really wake up and get back to it till towards the end so I ran out of time for section 3. Didn't write enough for either of them.
(I did 21 and 22 btw)
I did question 20 and 21, found them both particularly easy. 20 especially. My only problem is that i am not sure if i set them out properly. Address etc. for business letter, and setting out like a memorandum for 21. What is a memo? mine looked pretty much like a letter. Congrats to every1 who finished today!
I really liked those questions.. I suck at OHS so it was good :]
20 + 21..
20 Was reaaaaallllyy easy I thought, point form, simple drawing.
21 was tougher.. it was hard to keep to the question. I made recommendations for changing the policy rather than discussing the short & long term stuff.. But I managed to squeeze it in there.
I really liked this IT exam, if only software was so easy