twelvemonths
Member
- Joined
- Nov 16, 2009
- Messages
- 115
- Gender
- Male
- HSC
- 2010
MMacka, did the poster say what the pay rise would be?
Are you serious? I'm 15 and would get 8.35 p/h hour on part time in Victoria.Paid? Well, that's OK then.
Hopefully the shocking under 17 rate will lift a bit for WA. $6.99 for part-timers is awful!
Talking about misconduct, I found out today from my dept manager we are not suppose to reveal upcoming specials. Also found out that if you go into coles in your woolies uniform they ask you what your doing, happened to one of my bosses. Then got into an interesting discussion about insider information being passed around with competitors, like we are competitive with matching coles specials. For example coles had iced donuts on special for $1.47, so we matched their price. Woolworths/Coles must have people in competition that they pay to reveal trade secrets between the two company's. Like with those iced donuts we are aware of the special coming up before coles releases the information to public knowledge.mathew I would be careful about using the Woolworths logo as your avatar... may be misconstrued as representing the company as people are hyper-sensitive nowadays... just my $0.02.
Maybe with the national agreement you Victorians might get a pay decrease
for our last QLD agreement there was a locked box in the staffroom with some ballot papers to the side of it for a week or so..that sounds a bit dodgy, when we did ours, the in store union rep individually gave the union members a ballot paper, then collected it when we were done, so no double voting.
Yeah my store is pretty strong on this. Dept managers have access to next week's mailer from Tuesday/Wednesday, which are in the SM's office. Although not that we need a mailer we can just check our specials in HOST, and plus you should already know what is on special because of planning.Talking about misconduct, I found out today from my dept manager we are not suppose to reveal upcoming specials. Also found out that if you go into coles in your woolies uniform they ask you what your doing, happened to one of my bosses. Then got into an interesting discussion about insider information being passed around with competitors, like we are competitive with matching coles specials. For example coles had iced donuts on special for $1.47, so we matched their price. Woolworths/Coles must have people in competition that they pay to reveal trade secrets between the two company's. Like with those iced donuts we are aware of the special coming up before coles releases the information to public knowledge.
That's horrid, even for a 17 yo casual with the 20% extra loading.Paid? Well, that's OK then.
Hopefully the shocking under 17 rate will lift a bit for WA. $6.99 for part-timers is awful!
At mgrs meeting the other day we were told about the new agreement is still being worked out, expected to have a proposed agreement around March, I think they said, then the vote and than if it is successful it should come into line after July. We are already scheduled to receive a payrise in January as part of our current agreement. With the new one we will receive backpay after July, depending on how long it takes to go through.Not an expert on this issue but...
It will probably be next year sometime. I saw a notice on the wall saying we will receive an interim pay rise on the 04/01/2010 from some head of supermarket person working at head office. When the final pay rise is negotiated we will receive backpay from this date. Then we have to all vote on the agreement, votes counted and then pass the no disadvantage test. Since we are going to given a national payrise some states will receive a bigger rise than others to bring everyone in line. I am also hoping in the new agreement that junior rates only go up to 20 instead of 21. Since woolworths petrol were able to lower their junior rate age to 20 I believe in their new agreement that just passed.
With voting is there suppose to be a proper way of voting for the agreement? In WA when our last agreement went through over a year ago in our store all we had was this room where we went in in our own leisure time and had to write yes or no on a scrap bit of paper. There was nothing stopping anyone just getting more votes than others. Would this be sort of illegal for the company to not have a good voting system? If so could we dispute the new agreement if the voting isn't fair? If anyone is an expert in this area let me know.
Lucky she is getting any training at all, haha.Hi Guys,
On Monday Night,I will be training one of my colleagues in Self Serve. Here is what I am planning on covering with her:
- Opening/Closing Machines
- Printing Cashier Barcodes
- Changing Receipt Rolls
- Green Lights
- Own Bag Stuff
- Explain the Customer Interface
- How to Reboot the machines
- What the Lights Mean
- How the POS Svr Menu Works
- What the Errors Mean
- SCO Close
Anything I`ve missed?
yes i didn't get any training at all.I learned all by myself.Lucky she is getting any training at all, haha.
I think you've basically covered it. One annoying thing I had to learn by myself is changing receipt rolls. Get her to do this over the duration of the night SEVERAL times, not just once. I GUARANTEE she will NOT remember how to do it if you just do it once.
Also, not sure about other stores, but SCO machines with the 2 bagging areas have different locks/compartment doors/etc etc etc, make sure she is aware of each machines struggle with locks and such.
Some of our machines are a bitch to close and lock, nobody told me this and I thought I was doing something wrong, I also had to figure the way to lock them. So just make sure she is aware of the machines way of acting.
Make sure you explain what happens if you get "amount difference than dispensed", "ATM out of 20c coins" etc etc.
BTW, do you get random 20c coin errors telling you the machine has run out? Might be an in-house cash office error I don't know.
Anyway,
Cheers
Well I guess it differentiates by store. Like I said ours is really strict about it, whereas others may not. Like for example we have a Grocery assistant who assists the manager in promo planning, so they will know what the specials are.Can staff get next weeks specials before released or only managers/DM's/etc?
Indeed, I'll ask around about that.Well I guess it differentiates by store. Like I said ours is really strict about it, whereas others may not. Like for example we have a Grocery assistant who assists the manager in promo planning, so they will know what the specials are.
It is quite handy knowing what's on special next week so as I don't pay $22 for a 30 pack of coke on Sunday and then it's down to $17.99 on Monday .
well you'd think working at Woolies for sometime you'd know that specials are cyclic and if it's not on special this week it will probably be on special next week (for something like Coke anyway... it's pretty much ALWAYS on special, just a different pack size each week).It is quite handy knowing what's on special next week so as I don't pay $22 for a 30 pack of coke on Sunday and then it's down to $17.99 on Monday .
What do you guys do when it says "amount dispensed different than expected"?Make sure you explain what happens if you get "amount difference than dispensed", "ATM out of 20c coins" etc etc.
BTW, do you get random 20c coin errors telling you the machine has run out? Might be an in-house cash office error I don't know.
Anyway,
Cheers
You should definitely not be opening the ATM area's (acceptor/dispenser) whilst there are any customers in the store.What do you guys do when it says "amount dispensed different than expected"?
I just open up the SCO and get the money out of the coin hoppers, is this correct?
With the old self-serve if would try to dispense the money again which was much better.