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The Woolworths Thread (1 Viewer)

Dalek1234

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So is anyone able to summarise the differences between the current system and 1POS? We get it in a month or two and no one seems to know what it is
 

BSammy

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So is anyone able to summarise the differences between the current system and 1POS? We get it in a month or two and no one seems to know what it is
If you work in the office I feel it's improved, less work on a monday, some functions renamed and in different places but easy to get the hang of.

Front end, improvements, you can print barcodes to sign on quicker, you can be signed on to multiple registers, you can force someone off from that register. you can process petty cash from the register.

worse is you have to sign on at least once a day with a full password (there's a pin option, but i'll need to play around with that to see if it actually works) change orders aren't automatically sent to the office, you have to print a slip. everything is in a different place and it will take time to get used to that, which will impact customer service for at least a week or so.

any reports that you used to use the office program for are now in store central, which i don't know if it's better or not.
you have the same login and password for registers, office, store central, and can set up password reset questions in store central.
 

5098

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Pretty much bang on.

I was/am a 1POS Coach for my store (including training the supervisors up on it). Feedback has been generally positive so far. However, refunds are a bit cumbersome now, as it's highly recommended that we search through the transaction logs for a reciept if the customer does not have one on them. Otherwise, it's not too bad.
 

ekhan_01

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All team members must adhere to the fresh food department clothing policy which is

(Select all that apply)

[]Jumpers to be worn under uniforms

[]Hairnets or hats needs to be worn so all hair is covered

[]Clothing must be clean and maintained in good order

[]Plastic sleeves to be worn where there is the potential for jumpers to touch food

[]Hair to be clean and tidy with hair tied up if long

[]Aprons and hats should be removed only when you leave the store premises

[]=to tick boxes

i need help asap and i've at least tried 50 combinations
 

P21

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I am having the same problem...Quite Frustrating..Anyone help?..Tried everything..Guys help us out here plz..:)

All team members must adhere to the fresh food department clothing policy which is

(Select all that apply)

[]Jumpers to be worn under uniforms

[]Hairnets or hats needs to be worn so all hair is covered

[]Clothing must be clean and maintained in good order

[]Plastic sleeves to be worn where there is the potential for jumpers to touch food

[]Hair to be clean and tidy with hair tied up if long

[]Aprons and hats should be removed only when you leave the store premises

[]=to tick boxes

i need help asap and i've at least tried 50 combinations
 

nanakid12

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Can someone help me with the procedure for when a customer steals at the self serve? We have our regulars that try but management don’t care and find it too time consuming to get camera footage despite my repeated requests.

Can’t really call the police without the footage without the customer fessing up to it, can we? Can’t the customer just claim it was accidental too?
 

BSammy

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Can someone help me with the procedure for when a customer steals at the self serve? We have our regulars that try but management don’t care and find it too time consuming to get camera footage despite my repeated requests.

Can’t really call the police without the footage without the customer fessing up to it, can we? Can’t the customer just claim it was accidental too?
If management don't care, even if you give them the times to check the footage, then there's not much you can really do.

You could reach out to loss prevention, but they will probably spend a day there and then people will stop caring again after they leave.
 

nanakid12

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I’m trying to decide to resign or not. I’m at 9 years but have been casual and then only part time the entire time, so dunno if long service leave is worth it? This year I’ve only been doing 10 hours a week. Should I stay?
 

BSammy

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you should probably look into this to be sure, but i believe on termination, pro-rata long service is paid out after 7 years.
so if the lsl is the only thing keeping you there, don't worry about that.

best advice is to check fair work or other websites to see if this applies to you, but i don't see why it wouldn't
 

nanakid12

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I’m actually in QLD, where they don’t pay LSL out after 7 years unless you get really ill, disabled, or there’s some kind of extenuating circumstance. What a joke. My St Kilda location is just to throw people off haha.

I accepted my casual employment offer yesterday. So gunna work once every few months or when they desperately need me :)

Lost my 100+ hours of sick leave which is stupid too. Sucks you can’t get it paid out, you don’t get rewarded for not chucking sickies. Oh well.

Nearly out the door of Woolies!!! Have been slowly edging towards the exit for the past year.
 

Jwri1

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Hi everyone new member here,

I found this thread and it was packed with tones of great information. I have worked for woollies for about 1 year now and will soon be filling in as the inventory manager for my store for the next 3 months. I have a strong knowledge of the routines required in that role but in preparation I was hoping to learn a bit more about things I would like to know better:

Specifically I am curious about any information relating to the following:
- The LSM system (what makes it tick, i.e what impact does setting p.i is inaccurate have vs reflat stack and why might something appear repeatedly for )
- AutostockR (would love any information about mispicks and resolving errors at the warehouse level)
- gap reports (specifically curious about the following errors not in AutostockR scope and the MPL needs to be reset )
- anything you think would be helpful.

Sorry if I am asking a bunch of questions but becoming a inventory manager is ideally where I would like to head with my career so would love to hear from anyone with tips , advice or even horror stories I should be prepared for.

Thanks in advance :)
 

BSammy

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good luck with it all, unfortunately i don't know much about that side of the business
 

kaitmaree77

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Anyone know much about transfers? I've been in the Front End of my store for almost 2.5 years but I feel like the environment is growing toxic. Not sure I want to leave Woolies yet but maybe starting over elsewhere is the answer?
 

quick_throwaway

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Anyone know much about transfers? I've been in the Front End of my store for almost 2.5 years but I feel like the environment is growing toxic. Not sure I want to leave Woolies yet but maybe starting over elsewhere is the answer?
how exactly in regards to toxic? Yeah same with mine.

There’s so much bitching behind people’s back, it’s honestly sad and a lot of the regular team members that have been here for 2 years, are here like 3 to 4 days every week are salty because they just hired some new kids, yes kids (18-19) who are going straight into supervisor training and they feel like it’s Just about ignoring them.

Also, the amount of favouritism...some team members are immune to serving on full service and will spend basically all their time either in self serve, doing returns, confectionary, drinks, just anything to avoid the registers. Often young females, typically not physically well built. Then you’ve got team members like me, I’ve done 4 5hour shifts this week all of it in full service. Actually I started one shift in self serve, before a different supervisor kicked me out to open another register...and then suddenly that same girl goes back in self serve again :mad2:

Like please, guys, this is exactly the kind of thing that will push me to leave. I know I’m a guy, and I have muscle, but if that’s all you see me as, and others get a bludge and get paid the exact same, this is not fair.
 
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kaitmaree77

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how exactly in regards to toxic? Yeah same with mine.

There’s so much bitching behind people’s back, it’s honestly sad and a lot of the regular team members that have been here for 2 years, are here like 3 to 4 days every week are salty because they just hired some new kids, yes kids (18-19) who are going straight into supervisor training and they feel like it’s Just about ignoring them.

Also, the amount of favouritism...some team members are immune to serving on full service and will spend basically all their time either in self serve, doing returns, confectionary, drinks, just anything to avoid the registers. Often young females, typically not physically well built. Then you’ve got team members like me, I’ve done 4 5hour shifts this week all of it in full service. Actually I started one shift in self serve, before a different supervisor kicked me out to open another register...and then suddenly that same girl goes back in self serve again :mad2:

Like please, guys, this is exactly the kind of thing that will push me to leave. I know I’m a guy, and I have muscle, but if that’s all you see me as, and others get a bludge and get paid the exact same, this is not fair.
Could have written this about my store. I get stuck on registers all day... I know it's my job, but it's not fair when the distribution of work isn't the same. Our supervisors are all super close friends and I'm positive that's why one was promoted... meanwhile those of us who aren't in the clique are left to do the heavy lifting while they chat, doing impulse, drinks and anything they can to ignore actual customers. With all of that and the gossip, it feels like high school all over again. I'm too old for this.
 
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bernie14

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Our store has recently started having a team member at the front of the store next to the baskets handing them out to customers as they walk in the door. It's the biggest load of crap I've ever heard of, the other day we were massively busy and we were already understaffed, the queues on the main registers were huge so I told the girl on the door to go out on a big register. Next minute the store manager is down on the floor asking where the door person is, and told me that at all times there is supposed to be someone there.

I guess that's more important than wait times for customers *shrugs shoulders*
 

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