what is the class like? and what do they teach? what is there teaching style or does the depend on what teacher you get?
If anyone reading this is thinking about going to Delta, here is my two cents. I was a student at Delta last year and this year and I just graduated. I was there from late-ish Year 11 and
I can confirm that it’s gone downhill. The bottom line is that all the good tutors quit.
Now I’m not going to lie. It STARTED off great. It was exxy but in the beginning I felt like they mostly carried through on their promise to give me the best tutors I could get. I was hesitant to join in the beginning because of the bad rep floating around but ultimately when I joined there WERE a few tutors there who were amazing and gave everything they could to help you out.
BUT AND A BIG BUT... from around my Trial exam-ish onwards, it was an absolute shitshow and this is pretty much the case based on what all the other delta grads have been saying. Classes
constantly cancelled and rescheduled
the night before or even THE DAY OF. You rock up for your class and then a random tells you that class isn’t going ahead.
NO explanation NO refund NO replacement NOTHING. They just tell you too bad you should check your emails or go to a different class with a completely different teacher who doesn't even know what you're up to.
Tutors swapped out of nowhere, classes changing and repeated itself, and the teachers looked stressed just by being there. The receptionists
couldn’t help me with even the most basic things.
The quality of feedback went dramatically downhill. My mates and I compared the marking we got from our tutors and the difference in quality was dramatic.
It’s luck of the draw based on what tutor you get. You can check their website. A lot of tutors are gone from the website and I’m pretty sure half the “tUToRs” on their website
don’t even work there. I’ve never seen half these “tutors” there for over a year and
none of my friends had them as tutors. It’s a shame but I won’t recommend the place to anyone and
I regret going to Delta now. If it wasnt for the first half being amazing I probably would've fought to get the refund. We're all warning the year below that the good tutors are all gone. Another thing is that the customer service is probably the worst of all the tutoring centres.
Good luck if you ever have an issue. One of my friends sent an email about classes being constantly cancelled and changed and asked for a refund or some kind of replacement to make up for it. Her dad was given some bs by the owner then he was told all but to piss off. Now I’ve dealt with Matrix, Zhangs, Ngo and Ace over the years and while their customer service isn't perfect they're atleast professional and care about fixing the problem. Delta charges people 10k+ for ENGLISH TUTORING and
treats you like a waste of oxygen if you raise any problems and
threatens you if say you're going to post a public review lmfao. The Delta owner likes to act like he cares online by telling people to contact him but everyone I know who HAS is just screwed around even more... now, hearing about the way they treat the employees on top of all this
is insane given the tutors are the
only thing that attracted me and I’d say all my mates to Delta in the first place.
Delta is no longer what it once was and they’re riding their past rep. I would’ve quit this year once the good tutors left if I could've got a refund.
