Operation Strategies - Quality control and Quality assurance (1 Viewer)

moon_princess

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I know this can be a dumb question but isn't quality assurance basically the same as quality control? In general terms, both inspect if it met the 'planned' outcome? What makes it so 'different'?
 

AKONS

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Control is reactive, inspections to see if there are any flaws after production. Assurance is proactive, ensuring inputs and machinery are of a high enough quality/standard that the chance of defects to occur is reduced.
 

shashysha

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I remember this as quality control, where the c in control tells you its checking - so in quality control, you're checking and inspecting the production process for any bottlenecks etc. Quality assurance is the use of benchmarking (or a set standard) of quality that you try to conform to during the production process.
 

moon_princess

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Control is reactive, inspections to see if there are any flaws after production. Assurance is proactive, ensuring inputs and machinery are of a high enough quality/standard that the chance of defects to occur is reduced.
thank you!!!
 

moon_princess

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I remember this as quality control, where the c in control tells you its checking - so in quality control, you're checking and inspecting the production process for any bottlenecks etc. Quality assurance is the use of benchmarking (or a set standard) of quality that you try to conform to during the production process.
great!! thank you
 

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