^CoSMic DoRiS^^
makes the woosh noises
oh, yuck. that's fucking gross.shortie_689 said:
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Rules for Customers (1 Viewer)
- Thread starter townie
- Start date
vg_woz_here
Member
Lmaoooooo ewww what store is that!
townie
Premium Member
pre swipe means that customers can swipe their eft cards before all the items have been rung up etc. saves time, and makes us more idiot proof
hipsta_jess
Up the mighty red V
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Don't be so sure of it, coz the idiots will swipe it, then it comes up with the options (where they have to press '1' or '2' depending on what they want) and they always freak out "ohhhhhhhhhmygaaaaaaaaaawd what do i dooooooooooooooooooooooo?!"
chelzmalee
death by pastry
Okay, sorta the same thing:
If you are a landlord and we tell you that if you lower the weekly rental on your investment property it will get a tenant, we are serious. Just cos you want $300 a week for your 1 bedroom unit in the ghetto does not mean anyone will actually pay it. Then don't yell at me cos it's been empty for 6 months, we told you to lower the rent fuckwit.
Also, if you're a tenant, and you need something fixed, I'll ring the handyman, it's not my fault he can't be there untill tomorrow. Likewise, if he turns up at the time scheduled and you're not there to let him in, that's not my fault either.
And when I send you (the tenant) an arrears letter, it doesn't mean just continue not to pay rent, cos then I'll evict you. Don't think I'm kidding, cos I'm not. Either ring me and tell me when you'll be in with the money, or get evicted. Your choice.
And, realise that we accept ONE payment for ONE rental property. Just cos theres 4 of you living there, you bring ONE weekly payment in every week, not 4 separate payments. It's not my job to split your rent.
I hate tenants. They suck.
If you are a landlord and we tell you that if you lower the weekly rental on your investment property it will get a tenant, we are serious. Just cos you want $300 a week for your 1 bedroom unit in the ghetto does not mean anyone will actually pay it. Then don't yell at me cos it's been empty for 6 months, we told you to lower the rent fuckwit.
Also, if you're a tenant, and you need something fixed, I'll ring the handyman, it's not my fault he can't be there untill tomorrow. Likewise, if he turns up at the time scheduled and you're not there to let him in, that's not my fault either.
And when I send you (the tenant) an arrears letter, it doesn't mean just continue not to pay rent, cos then I'll evict you. Don't think I'm kidding, cos I'm not. Either ring me and tell me when you'll be in with the money, or get evicted. Your choice.
And, realise that we accept ONE payment for ONE rental property. Just cos theres 4 of you living there, you bring ONE weekly payment in every week, not 4 separate payments. It's not my job to split your rent.
I hate tenants. They suck.
Kwayera
Passive-aggressive Mod
I work at Victoria's Basement (sort of like Peter's of Kensington but crazier) - which is enough said, really, but here goes anyway:
- When we say we don't giftwrap, don't look at the white paper we use to package breakables such and plates ad glasses and stuff and expect us to use it if your item is boxed. WE DO NOT GIFTWRAP. WE DO NOT HAVE ENOUGH TIME, when there's 60 people in the queue!
- Speaking of the queue (which is separated into two), don't complain that one line moves faster than the other. We just call 'next' - it's upt o you guys to work out who's been waiting longer!
- In that vein, don't get pissed off if you just waltz up to the register expecting to be served and get told "sorry, we're serving from the queue". They've been waiting longer than you, bitches.
- YES, WE KNOW YOU'VE BEEN WAITING HALF AN HOUR, BUT IF YOU'D ALL BOUGHT YOUR CHRISTMAS PRESENTS BEFORE XMAS EVE, WE WOULDN'T BE HAVING THIS PROBLEM. As it is we only have four registers, and we have as many people working ehind the counters as can fit. What do you want us to do, conjure new room for registers out of thin air?
- NO, WE DO NOT TAKE US DOLLARS, FUCKERS.
- Don't shove your credit card in my face; and don't get pissed off if I ask "credit?", you say "no eftpos [you loser *rolleye*]" and I have to say "cheque or savings?" I'M NOT A FRAKKING MINDREADER
- Don't use a credit card to pay for stuff less than $10. It's SLOW.
- Don't ask me to take the price tags off your plates/mugs/unboxed breakables AFTER I've packaged them!
- So we only have the display item left and you want it. Doesn't mean we'll do you a discount - the thing is ALREADY half price! - just because it doesn't have a box! Greedy bastards.
- DON'T OPEN THE BOXES AND JUST LEAVE ALL THE STUFF SCATTERED - particularly things like gift sets. I returned to my painstakingly stacked chopping board section (and those wooden planks are bloody heavy) only to find someone had opened the Scanpan chopping board/mezzaluna set and nicked the mezzaluna. How the fuck are we supposed to sell the board now?
- We are constantly getting new stock in and reshuffling everything to get it to fit on the shelves. Don't complain if we don't know where something is - its not our fucking fault that management likes to inundate us with new stock when we barely have enough room to unpack it, let alone find somewhere to put it!
- If you see me stocking, balanced precariously on a stepladder while pricing rather heavy fry pans, I am not inclined to be overly helpful when you demand assistance and then ask me to help you with some linen - clear on the other side of the store! I work in KITCHENWARE, not fucking Mr. Tablecloth!
- Please check your boxes of glassware before you bring it to the counter, especially if you're buying half a million glasses. Saves a lot of time and frustration on our end and yours, especially if you have to go back and get another box because one glass doesn't meet your standards despite you only paying 2 fucking dollars for it.
- As a matter of policy I have to take knives - be they box sets or singletons - to the counter for you. Don't expect me to take the rest of your shit too.
- Oh, this happened yesterday. A customer wanted an el cheapo box set of knives, so I grabbed it off the floor to find one of the knives poking through the cardboard at the bottom. To make it safe for her and the checkout girls I opened the box and rearranged the knives so they wouldn't, you know, stab people through the flimsy box (and cutting my finger in the process). And the customer says, "What are you doing?" in a "WTF ARE YOU DOING OPENING MY BOX SET YOU INCOMPETENT FOOL?!" sort of tone. Well sorryy for not wanting you to be sliced like I was, making sure you wouldn't be. Christ!
- Don't mix and match, like a certain customer today who took a stainless steel lid off a Raco pot and put it on a Jamie Oliver fry pan and expected us to give her the lid for free. It doesn't work taht way.
- It's not our fault if we're out of stock of something.
The moral is - be nice and polite to me, and I will go above and beyond the call of duty for you, including carrying all your heavy shit to the counter so you can continue shopping, and dropping everything I'm doing to find something for you. Demand, be rude and otherwise unpleasant, and I'll just vaguely point you in the wrong direction.
- When we say we don't giftwrap, don't look at the white paper we use to package breakables such and plates ad glasses and stuff and expect us to use it if your item is boxed. WE DO NOT GIFTWRAP. WE DO NOT HAVE ENOUGH TIME, when there's 60 people in the queue!
- Speaking of the queue (which is separated into two), don't complain that one line moves faster than the other. We just call 'next' - it's upt o you guys to work out who's been waiting longer!
- In that vein, don't get pissed off if you just waltz up to the register expecting to be served and get told "sorry, we're serving from the queue". They've been waiting longer than you, bitches.
- YES, WE KNOW YOU'VE BEEN WAITING HALF AN HOUR, BUT IF YOU'D ALL BOUGHT YOUR CHRISTMAS PRESENTS BEFORE XMAS EVE, WE WOULDN'T BE HAVING THIS PROBLEM. As it is we only have four registers, and we have as many people working ehind the counters as can fit. What do you want us to do, conjure new room for registers out of thin air?
- NO, WE DO NOT TAKE US DOLLARS, FUCKERS.
- Don't shove your credit card in my face; and don't get pissed off if I ask "credit?", you say "no eftpos [you loser *rolleye*]" and I have to say "cheque or savings?" I'M NOT A FRAKKING MINDREADER
- Don't use a credit card to pay for stuff less than $10. It's SLOW.
- Don't ask me to take the price tags off your plates/mugs/unboxed breakables AFTER I've packaged them!
- So we only have the display item left and you want it. Doesn't mean we'll do you a discount - the thing is ALREADY half price! - just because it doesn't have a box! Greedy bastards.
- DON'T OPEN THE BOXES AND JUST LEAVE ALL THE STUFF SCATTERED - particularly things like gift sets. I returned to my painstakingly stacked chopping board section (and those wooden planks are bloody heavy) only to find someone had opened the Scanpan chopping board/mezzaluna set and nicked the mezzaluna. How the fuck are we supposed to sell the board now?
- We are constantly getting new stock in and reshuffling everything to get it to fit on the shelves. Don't complain if we don't know where something is - its not our fucking fault that management likes to inundate us with new stock when we barely have enough room to unpack it, let alone find somewhere to put it!
- If you see me stocking, balanced precariously on a stepladder while pricing rather heavy fry pans, I am not inclined to be overly helpful when you demand assistance and then ask me to help you with some linen - clear on the other side of the store! I work in KITCHENWARE, not fucking Mr. Tablecloth!
- Please check your boxes of glassware before you bring it to the counter, especially if you're buying half a million glasses. Saves a lot of time and frustration on our end and yours, especially if you have to go back and get another box because one glass doesn't meet your standards despite you only paying 2 fucking dollars for it.
- As a matter of policy I have to take knives - be they box sets or singletons - to the counter for you. Don't expect me to take the rest of your shit too.
- Oh, this happened yesterday. A customer wanted an el cheapo box set of knives, so I grabbed it off the floor to find one of the knives poking through the cardboard at the bottom. To make it safe for her and the checkout girls I opened the box and rearranged the knives so they wouldn't, you know, stab people through the flimsy box (and cutting my finger in the process). And the customer says, "What are you doing?" in a "WTF ARE YOU DOING OPENING MY BOX SET YOU INCOMPETENT FOOL?!" sort of tone. Well sorryy for not wanting you to be sliced like I was, making sure you wouldn't be. Christ!
- Don't mix and match, like a certain customer today who took a stainless steel lid off a Raco pot and put it on a Jamie Oliver fry pan and expected us to give her the lid for free. It doesn't work taht way.
- It's not our fault if we're out of stock of something.
The moral is - be nice and polite to me, and I will go above and beyond the call of duty for you, including carrying all your heavy shit to the counter so you can continue shopping, and dropping everything I'm doing to find something for you. Demand, be rude and otherwise unpleasant, and I'll just vaguely point you in the wrong direction.
Last edited:
stariiskiez
Member
For fast food:
1. There are many alternative names for certain products eg. fries/ chips. Dont critise me if you dont like my choice of wording (yes this did happen... this old dude gave a whole lecture about how "un australian" i was to have called a cone "cone" instead of ice cream)
2. When ordering a large order, if you see you packing it into one large bag, dont tell me you want each meal packed separately after i've finished with your order, and dont you dare critise me for it, i cant read your mind!!!
3. Dont except me to steal stuff for you and when i refuse, dont walk away pissed. Customers are not always right!
4. Dont talk on the phone when ordering and afterwards critise me for being rude for interrupting your conversation.
5. Please read the signs in regards to which cards are accepted or not accepted, and dont get cranky when your card isnt accepted... i dont control the system!!
6. When you order a meal, please include that word!! Dont just say "mcchicken". How much energy does it take to say a one syllable word!! When i tell you the total is $3... something, doesnt that indicate that it's not a meal?!
7. When you have a seniors card for maccas and you are entitled to a free drink... dont expect us to read your mind if you dont ask, and dont complain when you dont get a drink.
8. If you cant speak properly... try speaking slower maybe? Iam not the only one who cant understand you... and dont get violent when we cant understand you (we cant understand your abuse anyways)
9. When making a complaint to the manager, dont exaggerate the story... it's unfair and i cant defend myself!!!
-----------------------------
The joys of not working in Maccas anymore... WOHOOOOOOOOOOO!!!!!!!!!!!!!!!
1. There are many alternative names for certain products eg. fries/ chips. Dont critise me if you dont like my choice of wording (yes this did happen... this old dude gave a whole lecture about how "un australian" i was to have called a cone "cone" instead of ice cream)
2. When ordering a large order, if you see you packing it into one large bag, dont tell me you want each meal packed separately after i've finished with your order, and dont you dare critise me for it, i cant read your mind!!!
3. Dont except me to steal stuff for you and when i refuse, dont walk away pissed. Customers are not always right!
4. Dont talk on the phone when ordering and afterwards critise me for being rude for interrupting your conversation.
5. Please read the signs in regards to which cards are accepted or not accepted, and dont get cranky when your card isnt accepted... i dont control the system!!
6. When you order a meal, please include that word!! Dont just say "mcchicken". How much energy does it take to say a one syllable word!! When i tell you the total is $3... something, doesnt that indicate that it's not a meal?!
7. When you have a seniors card for maccas and you are entitled to a free drink... dont expect us to read your mind if you dont ask, and dont complain when you dont get a drink.
8. If you cant speak properly... try speaking slower maybe? Iam not the only one who cant understand you... and dont get violent when we cant understand you (we cant understand your abuse anyways)
9. When making a complaint to the manager, dont exaggerate the story... it's unfair and i cant defend myself!!!
-----------------------------
The joys of not working in Maccas anymore... WOHOOOOOOOOOOO!!!!!!!!!!!!!!!
scarybunny
Rocket Queen
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The amusing thing about when people complain to managers is that the manager will generally take the employees side. I know that whenever a customer gets shitty for whatever reason, I tell my boss as soon as I can and explain what actually happened, so if they decide to complain she already knows the story.
... but then I'm very good at my easy job and it's the stupidity of other employees that's the problem. If there's a banana buzz sitting at pour up, and some lady has been waiting 10 minutes for a banana buzz, and there are no other banana buzzes in the making queue, then give the lady the drink. ESPECIALLY when the name on the tag sounds very similar to her name. That lady got so pissed off, and it never would have happened to me.
... but then I'm very good at my easy job and it's the stupidity of other employees that's the problem. If there's a banana buzz sitting at pour up, and some lady has been waiting 10 minutes for a banana buzz, and there are no other banana buzzes in the making queue, then give the lady the drink. ESPECIALLY when the name on the tag sounds very similar to her name. That lady got so pissed off, and it never would have happened to me.
townie
Premium Member
might be useful if u wanna piss people off who pay in coins:
CURRENCY ACT 1965 - SECT 16
Legal tender
(1)
A tender of payment of money is a legal tender if it is made in coins that are made and issued under this Act and are of current weight:
(a)
in the case of coins of the denomination of Five cents, Ten cents, Twenty cents or Fifty cents or coins of 2 or more of those denominations—for payment of an amount not exceeding $5 but for no greater amount;
(b)
in the case of coins of the denomination of One cent or Two cents or coins of both of those denominations—for payment of an amount not exceeding 20 cents but for no greater amount;
(c)
in the case of coins of a denomination greater than Fifty cents but less than Ten dollars—for payment of an amount not exceeding 10 times the face value of a coin of the denomination concerned but for no greater amount;
(d)
in the case of coins of the denomination of Ten dollars—for payment of an amount not exceeding $100 but for no greater amount; and
(e)
in the case of coins of another denomination—for payment of any amount.
(2)
For the purposes of subsection (1), a coin shall be deemed to be not of current weight if it has become diminished in weight by wear or otherwise so as to be of less weight than the weight prescribed as the least current weight of that coin.
CURRENCY ACT 1965 - SECT 16
Legal tender
(1)
A tender of payment of money is a legal tender if it is made in coins that are made and issued under this Act and are of current weight:
(a)
in the case of coins of the denomination of Five cents, Ten cents, Twenty cents or Fifty cents or coins of 2 or more of those denominations—for payment of an amount not exceeding $5 but for no greater amount;
(b)
in the case of coins of the denomination of One cent or Two cents or coins of both of those denominations—for payment of an amount not exceeding 20 cents but for no greater amount;
(c)
in the case of coins of a denomination greater than Fifty cents but less than Ten dollars—for payment of an amount not exceeding 10 times the face value of a coin of the denomination concerned but for no greater amount;
(d)
in the case of coins of the denomination of Ten dollars—for payment of an amount not exceeding $100 but for no greater amount; and
(e)
in the case of coins of another denomination—for payment of any amount.
(2)
For the purposes of subsection (1), a coin shall be deemed to be not of current weight if it has become diminished in weight by wear or otherwise so as to be of less weight than the weight prescribed as the least current weight of that coin.
Nakashima
We GLAMOROUS
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- Prescription Only Medicines are what they're called for a very obvious reason. No matter how many ways you can rephrase "can I get this without a script?" you can't have it.
- Follow up from the previous point - don't even think about asking for Viagra unless you've got the script. Arguing and pleading doesn't change the law.
vg_woz_here said:
Kwayera said:
but then i don't have to carry more than $10 around, i don't get left with no money in my wallet when i spend 6 of the $10, i don't have to draw out money, and i get a receipt
aussiechica7
Member
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This is slightly unrelated but I hate the expectation that "concession card holders" on public transport will give up their seats for young, able-bodied adults. When I was in year 12, I was a 50 kg girl carrying what felt like a 20 kg bag. I was getting up early, staying up late at night, working really hard, and had the kind of pressure on me that a 20 year old office worker couldn't understand. Now, if you're a disabled person, expectant mother, that kind of thing, I am MORE THAN HAPPY to give you my seat. But if you're a young thing in your business suit and sneakers (because you want to "powerwalk" to work... ooh, go you) don't stand right near me and glare as I sit in the seat that I have earnt the right to sit in. The reason students are able to get concession cards is because we don't have full time jobs therefore have less money. I'm sorry if you've seen a bunch of private school kids whose mummy and daddy buy them really expensive phones, etc. Even in the adult world there's an unequal distribution of wealth. But that doesn't mean ALL under 15's/Students have the capacity to pay full fare, and that's why we don't. It is NOT so we can sit your lazy butt down on our seats.
In summary, if you're young and fit enough to get onto the train, you're young and fit enough to stand up, so STHU. This is my seat and I will sit on it until I have to get off (or somebody who ACTUALLY deserves it needs it). If I didn't have a heavy school bag/whatever, fine, I would gladly stand up. But in this situation, I deserve this seat more than u.
In summary, if you're young and fit enough to get onto the train, you're young and fit enough to stand up, so STHU. This is my seat and I will sit on it until I have to get off (or somebody who ACTUALLY deserves it needs it). If I didn't have a heavy school bag/whatever, fine, I would gladly stand up. But in this situation, I deserve this seat more than u.
She means Credit card not eftpos. I love it when people pay with Eftpos (GIVEN THEY KNOW HOW TO USE THE FUCKING SYSTEM!!) cos I don't have to do anything but wait for the reciept.iambored said:
but then i don't have to carry more than $10 around, i don't get left with no money in my wallet when i spend 6 of the $10, i don't have to draw out money, and i get a receipt
Cr is annoying cos I have to make them sign in and check signature and feed it into my register and press "approve" blah blah blah blah blah
withoutaface
Premium Member
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Just a question on eftpos, is there a way for the customer to say "no" to the cash out option without the cashier having to do something?
EFTPOS is not a problem but when people can't make up their mind or have to consult their wife, sister, brother and whole bloody family to decide how much cash they want...argh that pisses me off.
My new pet hate: When I have a 1 second mind blank as to the type of apples you are buying, don't stand there and tell me the price. It does not help!!! ""2.29 a kilo...98c a kilo...55c each.."
I once muttered, "I know, I know, I know. You're not helping..." thinking in my head "shut up!" which must've shown on my face and they must have heard cos the customer have me the biggest dirty.
My new pet hate: When I have a 1 second mind blank as to the type of apples you are buying, don't stand there and tell me the price. It does not help!!! ""2.29 a kilo...98c a kilo...55c each.."
I once muttered, "I know, I know, I know. You're not helping..." thinking in my head "shut up!" which must've shown on my face and they must have heard cos the customer have me the biggest dirty.
babikakez
<3
Along similar lines: customers who continuously mention that "they were two for $3" or whatever. I may not be totally sure on all of the offers, but telling me doesn't help me.Sarah168 said:
^CoSMic DoRiS^^
makes the woosh noises
ohh that used to happen to me alll the time...we had a lot of stock without barcodes :S ... when that happened you were supposed to search for the item on the database by typing in what it was eg "basket", "noodles" and a list would pop up of like 100000000000 items with that word and you had to go through the whole list until you found it and half the time it wasnt even listed...it was a pain. so after a while i'd just estimate how much the thing might cost, and selected some random thing that cost the same amount. so there's a few customers out there with "mens socks" on their receipts when they'd actually bought plastic bowls.babikakez said: