townie
Premium Member
i did heaps of unpaid overtime this week as well, pulling double duty as head cashier and CSM, argh, was awful.
lol, i wish, is no 2IC service, only plus is that because of phoenix, our systems operator could do p/ups, change, EFT balancing and print exceptions, so i just needed to do Office Balancing, Payroll and Sales/Wage planningouch, are you at a store where your No2 can run things up front and you can spend time doing Cash and the CSM paperwork at least?
LOL Guess I'm not the only one who had a rough day...I had the most annoying customers today.
It depends. On important days such as xmas/easter register allocation is done about a week in advance. On regular days we will allocate registers at open til about 12pm, then reassess through the afternoon. On late night trades, this will be done before the night supervisor comes in quite often.Just curious about who decides what people go on what registers eg. if they are on big registers or express.
I asked a supervisor a while ago who actually did it and she said "well tonight I did it". Does that mean that sometimes it's pre-done before another supervisor comes and takes over?
I normally close off the last register at around 11, or when it's quiet enough, and just leave self serve open. If we see someone with a trolley or looking for a register, I'll get the staff member back on. It's just a waste of time to leave one register open permanently with the staff member standing there doing absolutely nothing.Also, is there a rule where a big register must remain open at all times? Nightcliff Woolies seems to have no one on the registers after 11pm (they close at midnight) except for smokes and self serves. I asked them once when I was working there and they said that it was a staffing issue.
Its not so much people I like on express, more like people I don't like on mains. Now that sounds quite horrible, but I have my reasons.Hmm. Because when I start at 4.30pm (and that's when the night supervisor starts) I'll go down and like check the books and whatever, then the previous supervisor then reads the register number off the roster sheet. So I'm guessing that they did it - like what babikakez said "On late night trades, this will be done before the night supervisor comes in quite often"
I kinda had a hunch that, that was what they did. But thanks for clearing it up.
Also, do you reckon that the supervisor assigns people that they like to express?
Also, a supervisor told me that they had to mix it up as all the same people kept getting put on express.
Haha, when I open, I allocate my mains in this way:I've noticed that during the morning session of trade, arriving staff go on even numbered registers and the afternoon crew (Who typically do 4-8) get posted on odd numbers. Not always the same, but 90% of the time it's the case.
Our reg 1 is the same, but its usually stuffed with stock trolleys, roll cages etc so we dont need to use it. Our rule is that 2 or 3 AND 10 or 11 should be open at all times. Its rare that this happens.Our SM made a change, that at all times, 1 be open. 1 is down the end, facing a wall, all you can hardly hear the bell or anyone yelling from up there, so it is very painful when you are on that register. . That is where we send the naughty people . They know they've annoyed the supervisor when they are on 1