What does this mean? (1 Viewer)

[Marc26]

So I logged into myUNSW today and there was this message:

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My Alerts
You currently have 1 action item.

Code
Overdue Account / OVD

Reason
Overdue Account. For Enrolment/Fee Inquiries contact UNSW Student Central ph 9385 8500. For Payment inquiries contact Treasury Office, ph 9385 2754. Allow sufficient time for Post Office, Bank & UNSW processing (up to 72 hours) The Fee Block will not be removed until payment is processed by UNSW.
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Any ideas on what it means? Could it have something to do with SA-HELP or HECS?
Thanks

 

[4025808]

Yeah, I am wondering this as well.

 

[4025808]

Actually I called them up on 9385 8500 and they said that I was unnecessarily put onto the list of people who had "overdue payments" when in fact I applied for SA-HELP and Hecs Debt help. They told me that they will remove me from that list within 3 days.

 

[Marc26]

Actually I called them up on 9385 8500 and they said that I was unnecessarily put onto the list of people who had "overdue payments" when in fact I applied for SA-HELP and Hecs Debt help. They told me that they will remove me from that list within 3 days.

Ok, cool.

I was ringing them, but they took too long to answer. Thanks

 

[Ajaxx]

Mine still says that at the moment too. Have your ones been removed?

 

[Marc26]

Yes it has been removed for me.

 

[Trans4M]

Yea they were processing it so for a few people it was still there

 

[sirable1]

Just got this for the first time, is this happening to everyone too? I'd assume that they'll remove this in a couple of days.