Search results

Ha, if it does... they'll get over it :) Sorry for jumping all over the place, but this is a photo of Caloundra Woolworths I took a while back. As you can't see, it has 3 self serve, 3 express, 2 smokeshop. It also had 8 main registers. But the service desk was like so weird, it had the 3...

Nah, that should still work. It will still log you off properly, I've just only ever had to do it when the Storeline software crashes on the registers when a customer is mid-transaction. Happened again today. All we do is force-log off the operator and have to rescan all the customer's shit...

I've not much experience with self-serve, but I'm guessing not. If Big W setup is virtually the same as the supermarket's, the supervisor can just login the next morning and "Force Log-off" in the Storeline OFFICE program at the workstation. So then it should just log you off and be as right as...

Even if you are, they still need to share hours around equally IMO. They don't always do this at my store, and its a bit frustrating sometimes when everyone else gets all the hours, and you only get what your contracted. Though they shoulda made it clearer to you... Yeah, they're being pretty...

Did you both actually supervise though? Or just the one of you? Something similar happened to an operator just last week: the 2ic asked an operator to work one day, and the CSM had no knowledge of it. So she rocked up to work, and was sent home. Can they even do that?

That works. I'll give it a shot =) and hopefully have a good reason to charge extra fees. Muhahaha!! :) You should probably try asking for longer shifts instead. Or are they being really skimpy on wages in Big W as well? I sorta remember asking about this a while ago... but i cant remember...

So VIC does have the laws which forces retailers to hide all tobacco products? My brain picked up BSammy's as meaning that VIC doesn't have that law. Yeah minors can still serve in QLD as well. I'm thinking of asking CSM if we can put up a sign which says "Only Front of Store products can be...

Is that the law? Or is that just the way your store chooses to do it? And unlucky about the 3 hour shifts, they're the worst I reckon. So little time to get stuff done. I don't see how it is our fault that the customer's bank does that. Banks such as NAB have everyday spending accounts which...

Sorry for straying off-topic, but because we don't have SCO at our store its boring me :P. I've got a quick question: I maybe doing a Saturday by myself sometime in the not-to-distant future, open to close (8am-5pm). Its virtually the same as what you do of a night-time close, right? Except you...

Just going back with that refusing service thing, can anyone regardless of their position ask a customer to leave the store? Or just the manager? I don't generally care if a customers being rude; I just will ignore them and finish their order. At least they're giving the store money. Though the...

I don't reckon it'll be cancelled. Its sort of like the refurbishment. Our store would be last to get it though; we haven't even been refurbished yet. Haha, wut?! HEADSET PHONES?! I've got an image of this manager walking around with a massive chunky headset on, secretly headbanging to tunes...

@spilla haha well that's true. My store is so full of drama at the moment with stuff like that. But that's all long life stuff which I don't know a whole lot about and try to distance myself as far as possible from. But I can talk about front end drama! I went away on holidays last week, and so...

Spot on with that. Our longlife manager was crying (literally) one morning, screaming, "THIS IS ALL THE SHIT HE LEAVES ME EVERY NIGHT!!"

Totally would, but I think our store gets forgotten about and has the tiniest budget ever in the history of the world. So yeah, basically what I'm trying to say is that we don't have SCO :( However... your at Big W right? Get your ass on the all yours website, change to the AU supermarkets...

I just found all my workbooks and stuff from my induction back in November 2008. Nostalgia much? "welcome to the service team!!" :') Also this threads been a bit dull lately. Just being totally honest with u guys. On an unrelated note, Has anyone else seen a massive cutback of hours in their...

Yes commonwealth always went in around 8:30 Tuesday when I had one. Now I have NAB, it goes in smack bang 12am Wednesday. And WECU? I didn't know anyone actually used that ha

We were 7am-6pm, we're usually 8am-5pm. It got so freaking busy, all of the trained supervisors were rostered on (but as operators), along with every single junior operator that we had for staff. For a change, all 8 of our big registers were open, 2/4 express, and both smokeshop. Obviously it...

Wooo Christmas eve! Can't wait til today, pretty much every single junior is working so the grids actually span across two pages today - that never happens. Then pretty much every supervisor is also rostered on. I think they may have overdid it a bit but I guess we'll soon find out. Thumbs up...

Nice guy... that pan out? :S also, soz about facebook but nah, im a bit overprotective about my information to people i don't know

So you mean you don't even give customers a refund card if they don't have a receipt? We follow the under-$15-then-its-refunded rule, and over, then its put on a refund card. We dump all our damaged returns under Damaged Item, except for electronic products which get inspected and written off...