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  1. N

    The Woolworths Thread

    So, just to liven up the discussion again, what's everyone think of "Fresh or Free"?! At first, we took it to mean everything that is refunded, but our store manager quickly shut us down saying that we only do it when its a quality issue. I still don't completely understand it though. The...
  2. N

    The Woolworths Thread

    Ohhh did they need your assistance or it all run smoothly? Well, I turn up to work yesterday morning and turns out that I'm supervising the whole day instead, because the usual in charge super was actually more sick than she was letting on, so she stayed home. Was good though, I'll have to...
  3. N

    The Woolworths Thread

    Ha screw that! Woo doing my first solo open today... only an hour and a half away! Exciting stuff right?! :P I get to supervise 7:30 to 12:30 then the other super will take over then, and I shall return to being a humble peasant operator :)
  4. N

    The Woolworths Thread

    Yeah, we used to have homeshop in our store, I'm guessing because it was small and not too busy, therefore it would be easier to do it all. However, it really took off in our area, and our store couldn't keep up with the demand, so they relocated to a bigger, better, busier store in the city...
  5. N

    The Woolworths Thread

    Ohhh yeah, I like them! So the girls get to wear the green ones, and the guys get to wear the white-creamy coloured ones? They kinda look like the nightfill polos in a way, but much nicer :) Also, this whole thing that Woolworths is doing with their app is actually what some overseas...
  6. N

    Hello, fellow Woolworths/Countdown employee. :)

    Hello, fellow Woolworths/Countdown employee. :)
  7. N

    The Woolworths Thread

    @Mathew - dunno why, but I pictured you as like 16 :/ hmm. I turn 18 in the middle of the year :) @ekul - ohhhhh really? Gotta love the half-job they do sometimes. I suppose the phone line problem couldn't really be helped though... but love how you're looking forward to something that doesn't...
  8. N

    The Woolworths Thread

    ---- I wrote this about 7 hours ago, but I kept getting error messages. Somehow I just managed to restore it then, so this was for you Jolyon. Well, that quote was referring to my Thursday night situation a week ago. Tonight was effing amazing. Got all the boxes of smokes packed away by 6:30pm...
  9. N

    The Woolworths Thread

    Jolyon: Ahh okay, haha what do the younger ones do?? Theres this one guy who's currently 16 (i'm 17) who really wants to be supervisor, but he's not getting it... well til he's 17 anyway. I often let him supervise my ten minute break, but tell him to jump on a big checkout if it gets busy and to...
  10. N

    The Woolworths Thread

    @Craven - wat you mean?? :P @powl - Yeah, I'd say the only reason I got supervisor is because Service is the only department I've ever been in (helped out with longlife like 2 or 3 times in the whole time I've been working at woolies) and one time last year someone P.Aed "service 30" and I said...
  11. N

    The Woolworths Thread

    Yeah, though they probably would be a bit suspicious about it. Although it is company policy for it to be refunded, some stores may not allow it (though if you go to higher ups they should be able to sort it out). See what you can do. I'm always suspicious when people do that, even though it...
  12. N

    The Woolworths Thread

    So. Yea. What's been happening with you guys lately? I'm continually getting abused when I enforce our newest policy of only products sold in front of the service desk (which includes stuff on the mini-drinks fridge, ice, potting mix and the rug cleaners). That's about all I have to say. EDIT...
  13. N

    The Woolworths Thread

    I have no idea! One of the duty managers told the CSM that "you know the planogram" is confidential. In hindsight, I'm thinking she may have been referring to something else and I misheard her. And powlmao what software are you talking about on the computer. Like ISIS, Office, etc... ?
  14. N

    The Woolworths Thread

    Wow, long time no see. :) We started our new smoke planograms on Friday, and we're putting them in alphabetical order to make easier, seeing as they're all covered now. The CSM started them at 8:00am Friday morning, and we hadn't even finished it when we finished Saturday (apparently they got...
  15. N

    The Woolworths Thread

    Yeah, well the younger guy was like "you're short 15 cents" and gave me a $5 note. :/ but I get what you mean by that. I just read this from the Queensland Health website: Q. Does the law require me to refuse the sale of smoking products (whether the sale is over-the-counter or from a tobacco...
  16. N

    The Woolworths Thread

    SOZ for double-posting, but I wanted this seperate, cause of a question. Its me and my cigarettes again. Where do you guys draw the line at under-18s being involved in the sale? With the whole adult-buying-it-for-the-kid when the kids is also there with them rule, I thought we were only...
  17. N

    The Woolworths Thread

    You "had" Woolworths? Hmmm... Our policy is that we have to cheerfully exchange all products if they are damaged. If you still have your receipt, you are also entitled to a full refund in either cash or back onto your EFTPOS/credit card. However, if you don't have you receipt, we also offer...
  18. N

    The Woolworths Thread

    Awwwww really? I just fell into suicidal depression. Sorry, shouldn't joke about that. Ohhhh nice! Pumped? Does this mean you get some relief duty shifts now, Monday nights? Other stores CSMs do Monday night duty too, right?
  19. N

    The Woolworths Thread

    THIS. Yes. There was a huge thing about it when some of the daytime workers had their hours scaled back to like 15 when it went to school holidays. These guys relied on their 30+ hours a week for their rent, car payments, etc and then they just scaled their hours back. People were NOT happy. I...
  20. N

    The Woolworths Thread

    Well, our store's different to yours then. All our part-time staff are contracted to like 10 hours a week, the bare minimum, and then the CSM just adds in extra hours and factors in casuals and all. I'm contracted to 5 hours Fridays night, then 5 hours Saturday. And then they add in like a...
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