Fuck Sakes.
Today is the only Sunday we get a Produce delivery all year. So it was about noon and I thought, shit no one has recevied & posted my order (Sine we have no Storeroom on Sunday) so I went through to the computer, got the order number, put it in the gun and Whoop - Sorry this order cannot be received as it has been cancelled. FUCK. So I went to the computer, done a bit of digging and low and behold it had CANCELLED next to it.
So I rang help desk because obviously it was a mistake. Spoke to her for about 20 minutes while she tried to log onto the Workstation I was on, but she couldn't. 3 workstations later she was in. After about another 10 minutes, she came to the conclusion she couldn't do anything. I asked her if she could just reverse the cancellation but that was too hard. So instead she told me to contact the National Order office in Australia. So I rang the number - Access denied. Tried another phone, access denied. Tried the SM's phone, access denied. FUCK they've disabled internation calling! Bastards. So I ring help desk again and they patch me through. Waited for 10 minutes with the stupid We areeeeeeeeeeeeeeeee we areeeeeeeeeeeeeeeeeee the fresh food people song. Finally got through, explained my problem and all I got from her was a "Sorry we can't help" and she hung up. Bitch. So I rung the help desk back and she told me to try the DC. So I tried the DC, went straight through to answering machine so I just assumed they weren't there.
Next stop on the Journey, I rang the Area Manager (At home, was not very happy) and he suggested ringing the Buying team. So I rang Buying and they said, Uhmm no not our problem. Try the DC and he patched me through. THIS time it worked. So I was talking to him, and again, sorry nothing we can do. Not our problem. So I rang the Area manager back again and he said the last solution was to ring the guy who was incharge of AutostockR, so I did and he answered very abruptly (must have been at home) and I explained my situation and just said "Check your email". FUCK. Well there is absolutely no person in my store with Email access on a Sunday, because they took that access away from the Duty managers because they didn't think they needed it. But I then remembered that the SM had given me his Citrix access a few weeks ago and luckily the password still worked. And Low and behold, an email sent at 6.47am from AutostockR titled - Cancelled Orders explaining HOW to fix it.
This is now 1.30 pm. I have spent over an hour trying to fix the fucking problem when all the time it was sitting in the email inbox. And naaaaaaaaaah they don't need email access!
What a day.
And you probably couldn't be fucked reading all that. In fact I couldn't be bothered re reading it back so probably some errors