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I guess that's why our store never states on the contract "Service Supervisor", so they can't be forced to pay us supervision rates (and can reduce us to checkout operator instead of supervisor if they need to save money :P I'm not too worried about it though). I was, however told that National...

We also had a fire drill the other night, SM made the PA for all customers and staff to evacuate the store, some bogan lady come up to the smokeshop, "here gimme some smokes before ya evacuate!" Urgh. So glad my CSM was there to deal with her. I hate people like that. I got stroppy at one of my...

Okay cheers :) if he comes shopping tonight, I'll ask him about it. I get a feeling he's going to go ape shit though, he went off at one of the operators one night cause they asked to check his bag. I'll confirm with the SM but I'll tell him in future to stop :) And I'm pretty sure that...

Haha yeah, teh stupid slurry. Whaaaaaaat?!?! Yea that's going to make people who already hate their job so much better. How long has it been like that? Also sorry about my thousands of questions lately, but does anyone know if the company has a policy on photography in-store? There's this...

Ahhh I see :) yeah, we don't get much shoplifting out here in the sticks haha. It's pretty casual... but thanks for telling me about 000, I didn't think it was like "EMERGENCY EMERGENCY!" sorta thing. More just a "Can you come arrest this guy, please, now?" If that makes sense... but yeah...

Does that happen often? We don't have security... :( On top of that, we have a police station up the street with two police officers. That is all we have in our town, and I bet half the time, they leave it up to highway patrol to be on duty. If I caught someone shoplifting, I have no idea what...

Urgh yes that is so annoying! Quite frankly, I love it how I'm searching for Fruit/Veg on the screen and they try to scan it, and it won't work, and I'll receive a snarly look from the customer. I've been working as an operator so much more often lately and have forgotten how difficult some...

Yeah true haha, and really? He must really like his schools :P with our state raffle, our manager said we had to "sell another 50 raffle tickets today" so I'd bribe people with like five E&L stickers for a $2 raffle ticket. They jumped at that opportunity, and we ended up making our mark :)...

Managers would definately be able to access all checkout banks in the store. They'd have to. What area of the store was this register again? I reckon you should tell them that it won't let you sign on to that register, and ask if there's something wrong with it. They'd be able to fix it for you...

Wow, that sure is a list of famous people haha :) which store were you again, back in the day? Hey! She hosted Slueth 101 - i loved that show!

All product recalls should be actioned immediately. It would be unlikely that they would be put through if that was the case.

Cashiers can still Disc Dump things... sort of. It's not the proper way to do it though. Type in a random 8 digit number. It will come up "GEN HOST ERROR". Go Unknown Item -> and from there it will do all the departments to charge it to, though you'll have to be more specific with what you're...

OMG QUESTION Sorry for randomly interjecting this, but I was wondering if any of you guys have served any famous people? It got me thinking the other day, cos our store is in one of those smaller communities outside of the city: so obviously, very rarely any famous people. Anyway, back on...

Pretty sure we've never had a manager come to our store the day they would. They always do a few days later when we're unprepared :) but we still usually score highly though.

I am starting to get paranoid you are an undercover agent, considering you aren't replying to my PM :) though it is late at night and all. Maybe I needn't be like this. What's this? :)

So to all those who have heard it from me: don't tell anyone else in your stores, pretty please :)

No. It's about our new branding, so PM if you want to know :) sorry mate. I just don't think it's a good idea on a public forum.

I was told that the new uniform idea was originally thrown up in the air, but it was scrapped. I'm not sayin' I'm right, but that's just what I was told by my ASM. My 2ic told me that "it'll be like we're launching a new store". I'm not quite sure what that means, but we'll be closing early to...

^above: He works at Big W. :) Also pretty sure tonight was the night for random customer complaints (which we never get hardly). First of all, one guy wanted to see the manager about us paying for dry cleaning because he didn't hold his chicken properly and spilt fat all over his council-worker...

Wow really? Geez, I never EVER get asked for I.D when I go to other stores, and I, nor anyone in our store ask others for I.D. Two years ago I went with my family on a holiday down to Falls Creek, Victoria (we drove down from Queensland, stopping at many different towns along the way) and of...