• Help the next generation of students in the community for the new syllabus!
    Share your notes and exam papers on our Notes & Resources page
  • Like us on facebook here

Rules for Customers (1 Viewer)

supercalamari

you've got the love
Joined
Jul 1, 2008
Messages
1,592
Location
Bathtub
Gender
Female
HSC
2010
state the size of your drink before ordering. ffs. it's not hard.
Yep, instead of demanding a cheeseburger meal, how about stating the meal size and what kind of drink? We're not mind readers, or at least I'm not :(

don't come and ask me a question when i am serving another customer. it's rude and inconsiderate, and if you do it i won't serve you at all. fair enough if you can't see that i am, but in this situation it was obvious.

don't complain about the one (tiny) condition on the 50% sale. you're getting it half price, if you don't like the condition then don't buy it, i guarantee someone else will.
Yep. I've actually had two customers start fighting (verbally only, thank god) over this.

"Excuse ME, she's serving ME!"

"Well I came back because I need..."

Seriously, customers. Sort it out!
 

^CoSMic DoRiS^^

makes the woosh noises
Joined
Jan 13, 2005
Messages
5,280
Location
middle of nowhere
Gender
Female
HSC
2006
On sunday we had plenty, all the other breakfast shifts I've had, no luck.

On Sunday we had a customer come in Drive Thru at 10:28am when we were transitioning to lunch menu. We had several people lined up before and after him, and when we told him Breakfast was finished he screamed at me and my manager.

He tried to refuse to take a park so the manager could make a compromise and make him a bacon and egg muffin. The manager threatened to call the cops to tow him away.

So at 5 mins and 25 seconds, we finally got the bastard to take a park. And he got his bloody muffin and white coffee. Thankfully not for free.

I hate it when managers compromise because a customer screams at them. The douche only had like FIVE HOURS to come in and get breakfast. Poor breakfast manager though, he would have copped the brunt of it if the guy had complained to head office.
what is it with people and having rage attacks over breakfast at maccas? I've seen it happen a few times as a customer...like seriously get over it, a cheesburger is just as good and what the hell are you doing eating breakfast at 10:30 on a weekday anyway, don't you have a job etc etc
 
Joined
Dec 5, 2007
Messages
837
Gender
Female
HSC
2008
Yep. I've actually had two customers start fighting (verbally only, thank god) over this.

"Excuse ME, she's serving ME!"

"Well I came back because I need..."

Seriously, customers. Sort it out!
haha i think i would have witnessed something similar, but the woman who i was serving kind of stormed off (not out of the store, just to another part of it). don't really blame her though i would have been pissed too.

you've just reminded me of another thing, too. if you've just been served and left, then come back again, you don't get to jump the queue.
 

jirwin

Active Member
Joined
Jul 27, 2006
Messages
1,501
Location
Newcastle
Gender
Female
HSC
2007
Yep, instead of demanding a cheeseburger meal, how about stating the meal size and what kind of drink? We're not mind readers, or at least I'm not :(
I always state the size of the meal I want but I was under the assumption that Coke was the 'default' so I only say what drink I want if it isn't coke.
 

spence

Active Member
Joined
Mar 9, 2006
Messages
1,640
Location
Sydney
Gender
Male
HSC
2007
Yep, instead of demanding a cheeseburger meal, how about stating the meal size and what kind of drink? We're not mind readers, or at least I'm not :(
The best is when they just ask for a mcvalue meal. Gonna have to be a little more specific
 
Joined
Dec 5, 2007
Messages
837
Gender
Female
HSC
2008
dear customer,

please do not come in and tell me that we legally have to exchange the book that your mother bought a second copy of. 1. we do not legally have to refund/exchange anything unless it is actually faulty/misrepresented. 2. ffs the conditions of the sale are plastered all over the store. 3. if you think you might already have something, why don't you check before you buy it? really not that hard at all. 4. there are a million other things you could do with your item, give it as a gift, sell it on the internet, with the discount you got you could probably actually make a profit on it. just don't attempt to badger the staff by repeating the same circular argument, the reply will NEVER change you imbecilic creature!!!

don't get annoyed because there's only one person serving, i can't help that the computer is broken. if i could fix it i would so i would be able to see your face for as little time as possible :)

ugh why do all the sucky customers and IT problems happen on my shifts? seriously, if something is going to break it will break when i am alone or in charge or it's the weekend when we can't call anyone in to fix it.
 

supercalamari

you've got the love
Joined
Jul 1, 2008
Messages
1,592
Location
Bathtub
Gender
Female
HSC
2010
The best is when they just ask for a mcvalue meal. Gonna have to be a little more specific
I find it amusing when people ask me if the burgers are cheaper without sauce/cheese/pickles/onion etc. No. The burgers are usually only a bit cheaper without meat, and even then only like 90c or $1.60 per piece. Don't get pissed at me, I didn't write the condiments policy...

Also, people who want those stupid dinner boxes before 5pm or after 11pm. Sorry. Those goddamn aweful things are only available between those hours, no exceptions :)
 

FutureSight01

IS NOT ASIAN!
Joined
Feb 21, 2009
Messages
416
Gender
Male
HSC
2009
Dear cusomers, though today wasn't such a bad day, you wore me out. For about 3 hours straight I had no time to just do what the bosses told me to do. Whenever I was finished with one customer, another was there to take its place. Unless you gave me a 5 minute reprieve of course, which I used to fill the window/do a tiny bit of what the bosses wanted. Consequently, it took me 3h to do a task which should have taken 30 minutes. In short, go away and let me earn money in peace :p
 

proringz

Member
Joined
Aug 25, 2007
Messages
306
Gender
Male
HSC
2008
don't give me a bitchy look if I ask for id when you look only 15 and only just turned 18 a month ago. (selling cigarettes at coles)
 
Joined
Dec 5, 2007
Messages
837
Gender
Female
HSC
2008
if i'm telling another customer a piece of information that is relevant to you, maybe it would be better if you listened in rather than asking me the very same question when i have literally just finished explaining. i actually don't know how you managed not to hear me considering you were standing there the entire time.
 

sailor_girl

New Member
Joined
Jun 1, 2010
Messages
5
Gender
Female
HSC
2002
~Don't get angry at me when you demand a few hundred dollars cash out and I tell you our limit is $100. We are a food store, not a bank. The owner makes the rules, I just work there.

~Don't turn up at five minutes to closing time and grab a trolley, then spend forever deciding what to buy.

~If you swipe your eftpos card with the magnetic strip upwards (ie, not in the machine at all) don't blame me when it doesn't work.

~If there is a long queue and I apologise for the wait and say "sorry, we have three girls off sick today so we are very short-staffed" don't tell me that we need to open more registers. We are doing our best with what we have, dumbass.

~Don't unload your groceries on the counter on top of/mixed in with the previous customer's stuff. I am not psychic, neither am I able to remember exactly what was theirs and what was yours. Learn some patience and wait your turn.

~Don't rock up first thing on a monday morning and make a very small purchase and attempt to pay with a $100 note. I will not have the change. Also, don't abuse me when I don't have the change - how much of a float do you think the owner gives us?
 
Last edited:

supercalamari

you've got the love
Joined
Jul 1, 2008
Messages
1,592
Location
Bathtub
Gender
Female
HSC
2010
~Don't get angry at me when you demand a few hundred dollars cash out and I tell you our limit is $100. We are a food store, not a bank. The owner makes the rules, I just work there.

~Don't turn up at five minutes to closing time and grab a trolley, then spend forever deciding what to buy.

~If you swipe your eftpos card with the magnetic strip upwards (ie, not in the machine at all) don't blame me when it doesn't work.

~If there is a long queue and I apologise for the wait and say "sorry, we have three girls off sick today so we are very short-staffed" don't tell me that we need to open more registers. We are doing our best with what we have, dumbass.

~Don't unload your groceries on the counter on top of/mixed in with the previous customer's stuff. I am not psychic, neither am I able to remember exactly what was theirs and what was yours. Learn some patience and wait your turn.

~Don't rock up first thing on a monday morning and make a very small purchase and attempt to pay with a $100 note. I will not have the change. Also, don't abuse me when I don't have the change - how much of a float do you think the owner gives us?
Gahh, idiots who want a soft serve cone and give me a $50 note.

I'll be giving you your change in $2 coins next time.
 

shinji

Is in A State Of Trance
Joined
Feb 2, 2005
Messages
2,734
Location
Syd-ney
Gender
Male
HSC
2006
I find it amusing when people ask me if the burgers are cheaper without sauce/cheese/pickles/onion etc. No. The burgers are usually only a bit cheaper without meat, and even then only like 90c or $1.60 per piece. Don't get pissed at me, I didn't write the condiments policy...

Also, people who want those stupid dinner boxes before 5pm or after 11pm. Sorry. Those goddamn aweful things are only available between those hours, no exceptions :)
lol @ dinner boxes - a local maccas actually has those dinner boxes available before 5pm .. at ~10-30am or so. Why you would want a dinner box @ 10-30am .. . i am unsure. ahah
 

supercalamari

you've got the love
Joined
Jul 1, 2008
Messages
1,592
Location
Bathtub
Gender
Female
HSC
2010
Give it to them straight in the rolls.
Feel like it sometimes...

i've always wondered what someone would say if you did that

"and $2 change" in a 5c coin roll
My 5c coins are pretty precious, so I'd rather give them 20c and $2 coins.

lol @ dinner boxes - a local maccas actually has those dinner boxes available before 5pm .. at ~10-30am or so. Why you would want a dinner box @ 10-30am .. . i am unsure. ahah
Our store is company owned (not franchise) so we can't sell them before 5pm. I had someone ask for one at 8am and then again at 11am the other day, don't people understand the meaning of the word 'dinner'?

Some people order 2 and 3 at a time. Dear lord.
 

bregitta

Red is for Rad
Joined
Oct 6, 2006
Messages
188
Gender
Female
HSC
2007
Don't flatter me with your lame compliments when I tell you that only the manager can do what dodgy deal you're trying to get.

No, I don't 'look like a manager'.

No, I don't 'look like I can probably do it anyway *wink*'.

No, I can't 'just do it for you'.

No I DON'T WANT TO BE A MANAGER. GO AWAYYYY
 

ambermorn

Tic Tac addict.
Joined
Dec 19, 2007
Messages
632
Location
Hills District
Gender
Female
HSC
N/A
lol @ dinner boxes - a local maccas actually has those dinner boxes available before 5pm .. at ~10-30am or so. Why you would want a dinner box @ 10-30am .. . i am unsure. ahah
LOL I was going to post about that!! That Maccas is never really open much after 5:30, except for Thursdays. Could be pretty good for all the groups of laborers who come in for lunch maybe...can't see the point otherwise. Haha unless you bought one for your work friends :p
 

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

Top