freaksoutalot said:
pretty sure Mcdonalds is not your right, its friggen mcdonalds lower your expectations they were probably doing the best they could, what do you expect from 14 year old girls.
Im a crew trainer at maccas and it pretty much goes, if the customer is pleasant than they get super service including going that little bit faster, and for the girl picking up the sauces its store policy to CAYG that means clean up any messes as they are made, sauces must be picked up right away as it is a slipping issue.
and your friend is wrong max cash out at mcdonalds is $100, as we are a food service place not an ATM. and anything above $90 we need a managers swipe as this stops issues such as fraud and stealing etc.
get off your high horse and walk a little bit in these girls shoes, im absolutely sick of people telling us how to work.
So what makes you think I have no experience in the area of hospitality and it's expectations? I've worked at a food court, a mid class cafe, and a high end fine dining restaurant.
At Maccas, I relate to my experiences working at a dodgy food court store. Expectations? What expecations? I just expect to get my food. That's it. I dont expect the workers to smile, I dont expect them to be zipping around, I seriously don't expect anything much.
But you tell me, as a crew trainer, is taking 10 minutes to serve a chocolate sundae acceptable? You've missed the whole point of my post.
Speed. I dont mind if you walk at a normal pace, but when you walk like someone's put you on slow motion, pause then rewind.. I do think there's something wrong with the way they're working.. And as a crew trainer, if you actually allow and promote this behaviour.. why the fuck would you even need a trainer? Just rock up to work and do whatever you want why don't you?
I'll ignore what you said about picking up the sauces. /Forehead slap. No - fucking - shit. My point was how slow she did it.
With cash out. You say the max is $100. However, if I chose to cash out $90 - which is $10 less than the "limit" - then there would be no checks for fraud/security/theft?
It's not like I even complained to them or their manager so I don't understand what you're whinging about. I greeted them like I would greet one of my customers, so I'm sure "pleasant-ness" wasn't an issue, and if that could make them serve faster I'm not sure how I could of gone wrong.
My expectations for you guys who aren't my staff nor do I have any responsibility over are practically zero. You should see the 15-50yr olds I train. Perhaps you should raise your standards.